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Privacy Policy

PRIVACY POLICY

Last Updated: 5 September 2026

Kunj Creation respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it and the choices available to you when you visit or shop from kunjcreation.co.in.

1. INFORMATION WE COLLECT

We may collect the following information:

• Name, phone number and email address
• Billing and shipping address
• Order and purchase details
• Payment status and transaction reference
• Account and login information
• Messages, enquiries, reviews and customer-support communications
• Device, browser, IP address, cookies and website usage information

Payment information is processed by authorised third-party payment providers. We do not directly store your complete debit card, credit card, UPI PIN or banking credentials.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• Create and manage your account
• Process, confirm, dispatch and deliver orders
• Send order, payment and delivery updates
• Respond to enquiries and provide customer support
• Prevent fraudulent or unauthorised transactions
• Improve our website, products and services
• Send offers or promotional messages where you have provided consent
• Meet legal, tax, accounting and regulatory requirements

3. CONSENT AND COMMUNICATIONS

By providing your information while creating an account, placing an order or contacting us, you consent to its use for the relevant purpose.

Promotional communications will only be sent where permitted. You may opt out of promotional messages at any time by using the unsubscribe option or contacting us. You may still receive essential order and service-related communications.

4. COOKIES

Our website may use cookies and similar technologies to remember preferences, maintain shopping-cart sessions, analyse website traffic, improve performance and provide a better shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

5. SHARING OF INFORMATION

We may share necessary information with trusted service providers, including:

• Payment gateways
• Courier and logistics partners
• Hosting and technology providers
• Analytics and communication services
• Professional advisers or government authorities where legally required

We do not sell or rent your personal information to third parties.

6. DATA SECURITY

We use reasonable administrative and technical safeguards to protect your personal information. However, no internet-based transmission or storage system can be guaranteed to be completely secure.

7. DATA RETENTION

We retain personal information only for as long as it is required to complete orders, provide services, resolve disputes, prevent fraud and comply with legal, tax or accounting obligations. Information that is no longer required may be securely deleted or anonymised.

8. YOUR RIGHTS

Subject to applicable law, you may request:

• Access to information held about you
• Correction of inaccurate or incomplete information
• Deletion of information that is no longer required
• Withdrawal of consent for optional processing
• Removal from promotional communications
• Details regarding the processing of your personal information

To submit a request, contact us using the details provided below. We may need to verify your identity before processing the request.

9. CHILDREN’S PRIVACY

Our website and services are not intended for independent use by children. If you are under 18 years of age, please use the website only with the involvement and consent of a parent or legal guardian.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. Kunj Creation is not responsible for the privacy practices, content or security of those external services.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy when our services, business practices or legal requirements change. The updated policy will be posted on this page with a revised “Last Updated” date.


Website: https://kunjcreation.co.in
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